Frequently Asked Questions

I purchased an unlock but my app is still locked!

Sometimes the verification needs more time as our app expects. Please make sure your account was charged for the purchase and afterwards try the ‘Restore’ button within our app on the purchase page. There are a few cases where this could even take up to 12 hours. So, it might take just some more time. Also make sure your app can reach the system app store and our website (https://software-notion.de).